Rev up the paratransit rider experience with an all new mobile app
Test Drive the App
Reduce call center volume. Capture critical data. Empower your riders
Traveler experience solutions ensure that you retain vital passenger data; empower users to become transit savvy with usable online tools; and decrease call center volume by driving riders to digital channels. Providing agency-branded, real-time information helps you reduce costs, while advancing the digital transformation of your agency.
24/7
access to trip planning for paratransit riders
84%
people with disabilities use a smartphone
Give paratransit passengers total access and the freedom to choose
Enable passengers to manage trips easily and independently. While web and telephone should remain part of the mix, a mobile-first approach is the clear winner if you’re looking at how to spend resources to reach riders, reduce call volume and make paratransit operations more efficient.
Getting to the Bottom (Line) of Traveler Experience for Paratransit
Reduce wait times and no-shows
Decrease call volume. Reduce costs
Provide passengers with 24/7 access to tools
Capitalize on smartphones getting accessibility-smarter
There’s more to these solutions than meet the eye
A lot goes into providing the right experience for paratransit riders. Which tools will support your service best?
The New PASS App
Rev up the paratransit experience with an app built just for them.
Product Overview
EZ Wallet
Give paratransit independence while saving money for your agency.
Watch Video
Self-Service Tools
Learn how to improve the paratransit experience & streamline your operations in this quick video.
Bus
Rail
Paratransit
